FAQs

Orders

Yes, sure! Kindly connect with us at contact@musestore.in or +918828265444 and we will be glad to take your order.
Answer: Yes only if order has not already been dispatched. Kindly reach out to us at contact@musestore.in or +918828265444, as soon as possible.

Please note: Personalised orders cannot be cancelled or updated.
Yes, All prices mentioned with our product are inclusive of GST.
No, you cannot. Giveaways, discounts and promotional offers will not be applicable if any Influencer Code is used.
For Online payment: By using UPI, Bharat QR, All major credit/debit cards, 50+ netbanking options * Mobile Wallets

For Offline payment: cheque/DD & cash payments.
The item will be shipped only upon realisation of the cheque/cash deposit.

Cash-on-Delivery: Muse provides Cash on Delivery (COD) facility upto Rs.50,000/- only within Mumbai.  

Please Note: Personalized products are not eligible for the COD option. 
After you make your selection and checkout, an auto confirmation will be sent to your mail.
We would love to give you an exclusive personal touch to your product! We can adjust any of our jewellery pieces to your preferred sizes and engraving on a case to case basis. Please inquire via email at contact@musestore.in or +918828265444.
Muse provides Cash on Delivery (COD) facility up to Rs. 50,000/- only within Mumbai. The amount can be paid to the courier person at the time of delivery.
We want the perfect shine and brilliance in your diamonds and hence we use GH VVS-VS and GH-SI color and quality diamonds (variable for different items; details mentioned in the description). Please note: We only use natural diamonds and not lab-grown diamonds.

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